Privacy Policy

 

Effective Date: August 31, 2026

Smithberg Media respects your privacy. This Privacy Policy explains what information Smithberg Media collects, how it is used, when it may be shared, and the choices available to you.

1. Information Collected

Smithberg Media may collect information you provide directly, including:

1. Name.

2. Email address.

3. Telephone number.

4. Company or organization.

5. Billing information.

6. Property or project address.

7. Requested services.

8. Appointment details.

9. Messages and project instructions.

10. Files, photographs, plans, or documents.

11. Communications with Smithberg Media.

12. Records showing acceptance of these Terms.

Complete payment-card information may be collected directly by a third-party payment processor and may not be stored by Smithberg Media.

2. Website Information

When you visit this website, Smithberg Media or its service providers may automatically collect:

1. IP address.

2. Browser and device type.

3. Operating system.

4. Referring website.

5. Pages viewed.

6. Approximate location derived from an IP address.

7. Visit dates and times.

8. Website interactions.

9. Cookie and similar technology identifiers.

3. Project and Property Information

When providing services, Smithberg Media may collect or create:

1. Photographs and videos.

2. Aerial and thermal imagery.

3. Property and site information.

4. Location and positioning data.

5. Maps and three-dimensional models.

6. Measurements and project notes.

7. Flight and equipment records.

8. Project communications and delivery records.

This information may depict private property, buildings, vehicles, equipment, or people present at a project location.

4. Use of Information

Smithberg Media may use information to:

1. Respond to inquiries and quote requests.

2. Schedule and provide services.

3. Evaluate site, safety, airspace, and project requirements.

4. Process payments.

5. Deliver and maintain client files.

6. Communicate about projects.

7. Provide customer support.

8. Improve and secure the website.

9. Maintain business, insurance, and tax records.

10. Prevent fraud and enforce agreements.

11. Document acceptance of legal terms.

12. Comply with legal and regulatory requirements.

13. Send marketing communications when permitted by law.

Recipients may unsubscribe from promotional emails using the provided unsubscribe method or by contacting Smithberg Media.

5. Cookies and Analytics

This website may use cookies and similar technologies for website functionality, security, analytics, form submissions, and user preferences.

Third-party analytics providers may receive device, cookie, IP-address, and website-usage information under their own privacy policies.

Users may control cookies through their browser settings. Disabling cookies may affect website functionality.

6. Sharing of Information

Smithberg Media may share information with service providers that assist with:

1. Website hosting.

2. Payment processing.

3. Email and communications.

4. Cloud storage and file delivery.

5. Client galleries.

6. Scheduling and customer management.

7. Analytics and security.

8. Accounting, insurance, and legal services.

9. Authorized project work.

Information may also be disclosed:

1. At your direction or with your consent.

2. To comply with a subpoena, court order, or legal requirement.

3. To protect safety, property, or legal rights.

4. To investigate fraud or misuse.

5. During a merger, financing, sale, or transfer of the business.

7. Sale and Targeted Advertising

Smithberg Media does not sell personal information for monetary consideration.

Smithberg Media does not currently use personal information for targeted advertising across unrelated websites.

8. Data Retention

Information is retained only as long as reasonably necessary to provide services, maintain project and business records, document acceptance of agreements, satisfy tax and insurance obligations, resolve disputes, enforce agreements, and comply with law.

Retention periods vary according to the type of information and project. Client deliverables are not guaranteed to remain available after the delivery period stated in the applicable agreement.

9. Information Security

Smithberg Media uses reasonable administrative, technical, and physical safeguards intended to protect personal information.

No website, email system, transmission method, or storage platform is completely secure. Smithberg Media cannot guarantee absolute security.

10. Privacy Rights and Requests

You may contact Smithberg Media to request access, correction, deletion, or a copy of personal information associated with you.

Requests may be limited by identity-verification requirements, legal obligations, security concerns, active contracts, or applicable exemptions.

Submit requests to [PRIVACY EMAIL] with the subject line Privacy Request. Smithberg Media may request information reasonably necessary to verify your identity.

11. Children’s Privacy

This website and Smithberg Media’s services are intended for business clients and adults. Smithberg Media does not knowingly collect personal information online from children under 13.

12. Third-Party Links

This website may contain links to third-party websites, galleries, payment services, mapping tools, or social-media platforms. Smithberg Media is not responsible for the privacy or security practices of independent third parties.

13. Changes to This Policy

Smithberg Media may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date.